AI automation service

Deploy an AI agent connected to your business

A connected AI agent gives teams one simple access point to approved business information and actions. NOVENZA defines the sources it can search, the tools it can access, the expected answers and the approvals required. The agent can retrieve, summarize, prepare a brief or propose an action, while autonomy remains limited by permissions, business rules and controls matched to the risk.

The operational problem

Useful information is spread across folders, CRM systems, inboxes and software. Teams waste time searching and copying it.

Who this is for

Sales, support, management, operations or HR teams that need to retrieve information distributed across several approved sources.

What we automate

  • Search approved sources
  • Summarize and prepare briefs
  • Create tasks and reminders
  • Update data under control
  • Access through web, WhatsApp or Telegram

How the system works

  1. Question or instruction
  2. Search permitted sources
  3. Grounded response
  4. Action approval
  5. Execution and logging

Tools and integrations

Microsoft 365 · Google Workspace · Notion · Slack · WhatsApp · Telegram · CRM and internal databases

Human validation and security

The agent only accesses planned sources and actions. Permissions, approvals and logs match the level of risk.

Example workflow

Before a meeting, a sales representative can request a consolidated brief from approved CRM, email and document sources without opening each tool.

Progressive deployment

  1. Select one precise use case
  2. Define sources and permissions
  3. Test answers without actions
  4. Open functions progressively

Security and traceability

Sources and actions are explicitly authorized. Permissions follow roles, secrets remain separated and executed actions can be logged.

Frequently asked questions

Can the agent use private data?

Yes, only from authorized sources and with an architecture suited to your constraints.

Can it act inside software?

Yes, for planned actions and with approval when risk requires it.

Is WhatsApp required?

No. The channel depends on team habits and available access.

Complementary services

Identify the first useful system

Book my free diagnostic