Connect CRM, ERP and business software
NOVENZA connects the tools that need to share information or trigger an action without forcing a replacement of the whole environment. We define the system of record, synchronization rules, possible errors and required controls. The integration can then feed a CRM, ERP, dashboard, database or business tool, with alerts whenever the flow requires intervention. Each connection is tested on a limited data set before expansion.
The operational problem
The same contacts, statuses and amounts are copied across software. Differences are discovered late and reporting depends on manual exports that are difficult to verify.
Who this is for
Businesses already using a CRM, ERP or several specialized applications and looking to make exchanges, reporting or cross-team actions more reliable.
What we automate
- API and webhook connections
- One-way or bidirectional synchronization
- Cleaning and deduplication
- CRM and ERP updates
- Dashboards, alerts and business rules
How the system works
- Map sources
- Define the system of record
- Synchronize
- Check differences
- Alert or correct
Tools and integrations
HubSpot · Salesforce · Microsoft Dynamics · ERP systems · Shopify · Stripe · SQL databases · REST APIs · Webhooks and structured files
Human validation and security
Rules define which data can be created, changed or only read. Conflicts and sensitive operations can be placed on hold.
Example workflow
A retail network can consolidate POS and e-commerce sales, update indicators and flag discrepancies without claiming to replace stock or point-of-sale systems.
Progressive deployment
- Audit flows and owners
- Test against a data set
- Enable a limited synchronization
- Monitor and expand
Security and traceability
Dedicated technical accounts, minimum permissions, encrypted secrets, error logs and recovery mechanisms are defined for each connection.
Frequently asked questions
Is an API required?
No, but it supports a more reliable integration. Depending on the tool, webhooks, exports or connectors may be used.
What happens when data conflicts?
The system of record and resolution rule are defined before synchronization.
Can you connect internal software?
Yes, when its technical access and data model can be documented and tested.